Terms of Service

Effective: 11 May 2026

These terms govern your use of Tap In Tap Out, available at tapintapout.com.au and on the App Store / Google Play. By using the app you agree to them.

1. Acceptance

By creating an account or using Tap In Tap Out, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the app.

2. Eligibility

You must be 18 years or older to use Tap In Tap Out. By creating an account you confirm you are at least 18. You also confirm that you are physically located somewhere we offer the service (currently Queensland, Australia).

3. Your account

You are responsible for your own account, including:

• Keeping your sign-in email secure.
• The accuracy of the information you put in your profile.
• Everything that happens under your account.

You may only create one account per person.

4. Acceptable use

You agree to use Tap In Tap Out lawfully and respectfully. The following are prohibited:

• Harassment, threats, hate speech, or discrimination on the basis of race, gender, sexual orientation, religion, disability, or any other protected attribute.
• Sexual content involving minors. Any account suspected of this will be reported to the relevant authorities.
• Pretending to be someone you are not (impersonation, fake profiles, stolen photos).
• Sharing other users' personal information without their consent.
• Soliciting prostitution, illegal drugs, or illegal services.
• Spam, scams, MLM pitches, or commercial promotion of any kind.
• Attempts to scrape, reverse-engineer, or interfere with the app.
• Using the app to organise or facilitate illegal activity.

We reserve the right to suspend or terminate accounts that breach these rules, with or without notice.

5. Reports and moderation

Any user can report another user from inside the app. Reports are reviewed privately. We do not tell the reported user a report has been filed. Outcomes range from a warning through to permanent account termination.

We act on reports at our discretion. We are not obliged to take any specific action, but we will do our best to keep the platform safe.

6. Tap-ins, moments, and messages

• Tap-ins reflect where you physically are. Do not attempt to spoof your location.
• You are responsible for what you say in chats. We can read messages only as part of a report investigation.
• "Tap out" of a chat permanently deletes the conversation and all its messages for both users. "Tap out and block" does the same plus prevents the user from interacting with you in the future.
• Moments are ephemeral by design. We do not guarantee that any particular tap-in or chat will be retrievable later.

7. Your content

You keep ownership of anything you upload (e.g. profile photos, messages). By uploading, you grant us a limited licence to store and display it in the app as required to provide the service. We do not sell your content or use it for advertising.

8. Termination

You can delete your account at any time from Settings → Delete account. Deletion is immediate and irreversible.

We can terminate your account if you breach these terms, if your account is dormant for an extended period, or if we are required to do so by law.

9. Disclaimers

Tap In Tap Out is provided "as is". We do not guarantee that:

• The app will always be available or error-free.
• Other users are who they claim to be (although we do our best to verify and remove fake accounts).
• Anyone you meet through the app will be safe to meet. Use your judgement. Meet in public for the first time. Tell a friend.

Your interactions with other users are your own responsibility. We are not a party to those interactions.

10. Limitation of liability

To the maximum extent permitted by Australian law, our liability to you arising from your use of the app is limited to the amount (if any) you have paid us in the previous 12 months.

This does not exclude any non-excludable consumer guarantees under the Australian Consumer Law.

11. Changes

We may update these terms. If we change anything material we will notify you in-app or by email at least 14 days before the change takes effect. Continuing to use the app after that means you accept the new terms.

12. Governing law

These terms are governed by the laws of Queensland, Australia. Any dispute will be heard in the courts of Queensland.

13. Contact

Email hello@tapintapout.com.au for anything in these terms.